Contact
Get in touch.
Pick the right address — we triage by topic.
General
hello@octopus-lab.app
Questions, partnerships, anything that does not fit a more specific inbox.
Support
support@octopus-lab.app
Technical issues, billing, account changes, deployment problems.
Legal
legal@octopus-lab.app
Contracts, DPA requests, vendor forms, law enforcement requests.
Privacy
privacy@octopus-lab.app
GDPR / CCPA requests, data export, deletion, access inquiries.
Data Protection Officer
dpo@octopus-lab.app
EU Data Protection Authority correspondence and DPO-level escalations.
Abuse
abuse@octopus-lab.app
Report phishing, malware, copyright violations, or take-down requests.
Press
press@octopus-lab.app
Media inquiries, interview requests, brand assets.
Careers
careers@octopus-lab.app
Hiring conversations, introductions, referrals.
Response time
What to expect after you write us.
hello@ / support@within 1 business day
legal@ / privacy@ / dpo@within 5 business days
abuse@monitored continuously
All inboxes are routed via Mailbox.org. Encrypted mail (PGP) is welcome — public keys available on request to security@octopus-lab.app.
Self-serve
Skip the queue.
Most answers live in the docs. Check here first if you are debugging.